Frequently Asked Questions

Who do I contact for further information or to add my name to the mailing list for future events? 

Your email will automatically be added to our mailing list.

If at any point you would like to be removed from our mailing list then please contact us via email on:

Master Builders Club will never sell any of your information to third parties.

I have a younger/older child, can they attend?

Our recommended age for our workshops using LEGO bricks is 5+.We are able to welcome 4 year olds if the child is in school full time. All of our play sessions using DUPLO bricks are suitable for children aged 2-5. 

Can my child eat and drink during the workshop?

Children are welcome to bring a drink with them but due to allergies no food can be consumed during our workshops. If your child would like something to eat before we start please send a small (nut free) snack.

Can my child take the models home that they create during a workshop?

Unfortunately all our LEGO has to be left for future Master Builders. Parents are welcome to photograph their child’s models at the end of the event. All children will receive a badge after the workshop in recognition of their creativity. 

Do parents need to stay for the duration of the workshop?

Parents are not required to stay for the workshop. Please ensure that children are collected promptly at the end of the session. If parents choose to stay, any younger siblings must be supervised at all times and are not able to participate/play with the LEGO. 

Can my Master Builder feel part of the team with your merchandise?

Yes, we have T-shirts and lanyards available to purchase at our workshops. Lanyards are a great way to show the badges collected from our workshops.

Ooops my plans have changed, can I get a refund?

Unfortunately our tickets are non refundable.

Event Cancellation
In the unlikely event that a workshop needs to be cancelled due to unforeseen circumstances, you will be refunded the full ticket price. Unfortunately we are unable to process a refund for the booking fee. Please note that refunds are only given if a workshop is cancelled.